Terms of Service
Last updated: September 4, 2026
Welcome to ATLAS.EXE. By purchasing any product from our website, you agree to be bound by these Terms of Service.
1. Digital Products & Account Delivery
All products sold are digital accounts (e.g., streaming, VPN, productivity subscriptions). No physical items are shipped.
Upon purchase, you will receive account credentials (email and password) instantly on the order confirmation page and via email.
Accounts are provided for technical support purposes only. You are granted access to use the account, but the account remains under our management to ensure continued functionality.
2. Lifetime Access & Service Continuity
“Lifetime access” means that the account will remain active for as long as we are able to maintain it. No recurring fees or renewals will be charged.
We strive to keep accounts working indefinitely, but if a service provider (e.g., Netflix, Spotify) permanently blocks an account, we will replace it or provide a refund at our discretion.
We are not responsible for temporary outages, technical issues caused by the service provider, or changes in the provider’s policies that may affect account availability.
3. Account Usage Rules
To receive support and ensure the account remains functional, you agree:
Do not change the account password or email address unless explicitly allowed for specific products (e.g., ChatGPT accounts may allow password change for security).
Do not share the account credentials with third parties.
Use the account only for personal, non-commercial purposes.
Failure to follow these rules will void your right to support and may result in permanent loss of access without refund.
4. Technical Support & Warranty
We provide technical support for 8 months from the date of purchase exclusively via Discord.
During this period, if the account stops working due to issues on our side, we will resolve it (usually within minutes) or provide a replacement.
After 8 months, no support is guaranteed, but we will still attempt to help if the issue is critical. If the account has worked correctly for 8 months, it will likely continue working without further assistance.
Support is only available if the original credentials have not been modified and you can verify your purchase (order number or email).
5. Refund Policy
Due to the nature of digital products and instant delivery, all sales are final. We do not offer refunds or exchanges.
If an account is defective upon delivery (e.g., incorrect credentials) and we cannot resolve it within 24 hours, a refund or replacement will be issued at our discretion.
Refunds are not granted for issues caused by the customer (e.g., changing password, sharing credentials, or misuse).
6. Payment & Currency
All payments are processed securely via Stripe.
Prices are listed in EUR. Depending on your location, your bank may convert the amount to your local currency.
By placing an order, you authorize us to charge the total amount to your selected payment method.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the purchased accounts.
Our total liability shall not exceed the amount paid for the product in question.
We are not responsible for actions taken by the original service providers (e.g., Netflix, YouTube, etc.) such as account bans, regional restrictions, or changes in terms that may affect your access.
8. Privacy
We collect only the information necessary to process your order (email, Discord username if provided) and to deliver your purchase.
We do not share your personal data with third parties except as required for payment processing (Stripe).
For more details, see our Refund & Replacement Policy (if you have one).
9. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our products after changes constitutes acceptance of the new Terms.
10. Contact
For support or questions, please contact us on Discord:
discord.gg/tHUmQbe2TU